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Understanding the Monitors/Manage Page

Last updated on Nov 23, 2024

The Monitors/Manage page is your primary interface for managing and analyzing your uptime and performance monitors. This guide will walk you through its features, how to use it effectively, and address common questions.

Page Purpose and Overview

The Monitors/Manage page is where you:

  • View and manage all active, paused, or specialized monitors (e.g., blacklist monitors).

  • Analyze performance data through interactive graphs and trends.

  • Configure notifications for different alert scenarios.

  • Access tools for testing notifications and managing your public status pages.

Key Features of the Page

  1. Monitor List

    • A table displaying all your monitors with key information:

      • Monitor Name: Identifies the service or resource being tracked.

      • Type: The category of the monitor (e.g., Website, Server, Blacklist).

      • Status: Shows whether the monitor is Active, Paused, or experiencing an issue (e.g., Down, Blacklisted).

      • Last Checked: The most recent time the monitor ran a check.

      • Response Time (if applicable): Displays the most recent response time (e.g., in milliseconds for HTTP monitors).

      • Notifications: Lists who will receive alerts and their notification type (e.g., Email, SMS, Slack).

  2. Graphs and Data Visualizations

    • Interactive charts summarize key metrics:

      • Response Time Trends: A line graph showing average response times over a selected date range.

      • Uptime History: A pie chart or bar graph visualizing uptime percentages.

    • Data Aggregation:

      • To ensure fast loading and clear visuals, graphs display aggregated data points. These summaries preserve trends while avoiding clutter.

  3. Date/Range Selector

    • Located at the top of the page, this tool allows you to filter data by time periods.

    • Predefined ranges (e.g., Last 24 Hours, Last 7 Days) and custom date ranges are supported.

    • All times are displayed in UTC to ensure consistency across global teams.

  4. Notification Settings

    • Each monitor’s notification settings are fully customizable:

      • Who Gets Notified: View and edit recipients for alerts.

      • Notification Type: Configure methods such as Email, SMS, or third-party integrations like Slack or Microsoft Teams.

      • Send Test Notification: A handy tool to verify that alerts are being received correctly.

  5. Pause/Resume Monitors

    • Temporarily pause monitoring for planned maintenance or other reasons.

    • Resume monitoring at any time to start collecting data again.

  6. Public Status Pages

    • Easily create and manage public-facing status pages that display real-time information about your monitors.

    • Ideal for embedding on your website to keep customers informed about service uptime and outages.

  7. Monitor Types

    • Website Monitors: Track uptime, response times, and availability. Includes graphs and performance metrics.

    • Server Monitors: Monitor resource usage (e.g., CPU, RAM, Disk).

    • Blacklist Monitors: Specifically check whether your domain or IP appears on email blacklists. These do not include graphs but display a list of blacklisting services and their status.

Why Data Might Not Appear

If you notice missing or incomplete data, here are possible reasons:

  • Monitor Type: Blacklist monitors don’t generate graphs, as they focus on status lists.

  • Monitor Status: Ensure the monitor is Active (not Paused).

  • Data Unavailable: No checks were performed during the selected date range.

  • Network Issues: Connectivity problems could prevent the system from retrieving data.

FAQs

  1. Why are timestamps displayed in UTC?

    • We use UTC to ensure consistency across teams working in different time zones.

  2. Can I change who gets notifications?

    • Yes, you can edit recipients in the notification settings for each monitor.

  3. How do I test if notifications are working?

    • Use the "Send Test Notification" feature in the notification settings.

  4. Why doesn’t my blacklist monitor have graphs?

    • Blacklist monitors track the status of your domain or IP on various blacklists. Since these are binary results (listed or not listed), graphs aren’t applicable.

  5. Can I embed the status page on my website?

    • Yes, public status pages are designed for easy embedding. Share your status link or use iframe code provided in the settings.

  6. How are data points aggregated for graphs?

    • To optimize performance, we summarize data over intervals, preserving trends and key details while avoiding overwhelming visual clutter.

  7. What happens if I pause a monitor?

    • The monitor stops collecting data and sending notifications but retains its history. Resume monitoring to restart checks.

Tips for Getting the Most Out of This Page

  1. Customize Notification Settings:

    • Tailor who gets notified and how for each monitor. Use test notifications to ensure proper setup.

  2. Leverage Public Status Pages:

    • Keep customers informed during outages by embedding a status page on your site.

  3. Regularly Review Monitors:

    • Ensure that all critical services are monitored and configured with the appropriate alert thresholds.

  4. Analyze Trends:

    • Use response time trends and uptime graphs to identify potential issues before they escalate.

  5. Pause Strategically:

    • Pause monitors during maintenance to avoid false positives or unnecessary notifications.

If you have further questions or need assistance, feel free to reach out to our support team. We’re here to help!